Resources


Transforming Customer Service

Image by MS Design Artificial intelligence has the potential to transform customer service in your business while delivering “Wow” experiences for your guests. We’ll discuss how AI can be a practical tool in helping the daily tasks in your office or business move along with less effort by your important, busy employees. You’ll also learn…

Digital Customer Experience: Expert Strategies for Success

Image by Habitat_de_lill from Pixabay Customer experience is defined by the process a customer goes through when interacting with your brand online. The goal is to drive a purchase and customer loyalty. The customer experience starts the first time a customer hears about a brand and continues all the way through the purchase process and customer service interactions…

Tackling Missed Appointments: Strategies for Success

Image by Firmbee from Pixabay In a modern society full of distractions and fast-paced lifestyles, forgetfulness has become more prevalent than ever. Though it is usually not a serious problem, a lapse in memory can hinder the workings of daily life and impact personal and professional success. It is common to miss appointments due to forgetfulness, but it…

Impact of Automation on Stress Reduction & Productivity

Image by kiquebg from Pixabay According to the American Institute of Stress, more than 83% of American workers in 2022 reported that they suffered from workplace-related stress. What’s more, 39% of respondents in the same study stated that this stress was directly related to workload. Workplace stress is a minefield for the mental health of…