French and Spanish Appointment Reminders

What’s better than appointment reminders? How about appointment reminders that your patients can understand?┬áReminderCall.com offers French and Spanish appointment reminders. Both text-to-speech languages are available in male and female voices. Why This Matters If you work in the healthcare industry, you know the value of appointment reminders. Missed appointments are a financial drain on the …

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What you, yes YOU, Need to Know About the Canadian Anti-Spam Legislation

The Canadian Anti-Spam Legislation (CASL) went into effect on July 1, 2014 and applies to any business that uses commercial electronic messages, whether they are based in Canada, in the U.S., or any country outside of Canada. What does the Canadian Anti-Spam Legislation actually say? The law requires: 1. Consent. Unless you have an existing …

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How to Help Customers Remember Appointments

No shows are a very costly problem. You may be starting an appointment-reminder strategy, or trying to improve one and wondering what the best way is to help your customers remember appointments: Are text messages better than appointment reminder calls? What about emails?