The FTC’s Telemarketing Sales Rule (TSR) and Prerecorded Calls

Federal Trade Commission

The Federal Trade Commission (FTC) Telemarketing Sales Rule (TSR) regulates prerecorded calls. It requires getting consent from recipients before sending telemarketing messages. How can you tell if your message is marketing and needs prior consent? If it can result in a sale, lease or rent of goods or services it requires prior consent. The TSR…

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Automated Call Laws: Find Out Which Laws Apply to You!

Automated Call Laws

At ReminderCall.com, we strive to help our customers follow all automated call laws. These apply to text messages too. ReminderCall.com appointment reminders are generally permitted by federal and state laws. But, if you are sending other information, there are several other laws to consider. Plus, if you are a healthcare provider, HIPAA kicks in. It…

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Avoiding Medical Office Data Breaches in Four Steps

Medical Office Data Breaches

Medical office data breaches don’t just happen to big entities like UCLA or Stanford. They affect private medical practices as well. Breaches, both big and small, can result in serious problems. For a physician, a data breach can bring audits, fines, even litigation. It can damage your reputation in the community… it can also spell…

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Top 15 Celebrity HIPAA Fails And Their Consequences

Prince's HIPAA Fails

Tabloids make money by publishing juicy celebrity health gossip. Ever wonder where they get the information? Many times, it comes from medical professionals snooping where they shouldn’t. Patient protected healthcare information (PHI) is protected by the Health Insurance Portability and Accountability Act (HIPAA). But even though medical staff can go to prison for disclosing medical…

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How to Avoid Sending Patient Data Offshore

How to avoid sending patient data offshore.

Patient data is more valuable than ever. On the black market, it has become more desirable than credit card data. At the same time, storing and managing patient data offshore is becoming more common. Most doctors don’t knowingly choose to send electronic protected health information (ePHI) offshore. But today, many U.S. vendors outsource to contractors…

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Could OCR’s “Phase 2” Mean a HIPAA Audit for You?


Think HIPAA audits are skyrocketing? It’s not your imagination. In March of 2016 the Office of Civil Rights announced the launch of Phase 2 of its HIPAA compliance program. Since then 167 healthcare providers have already received audit notices. The goal is to reduce privacy and security violations—a growing concern in the healthcare industry. In…

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Best Appointment Reminders: Manual vs. Automated?

best appointment reminders: manual vs. automated

Every once in a while, we get a call from a potential customer who feels torn. On the one hand, they would like to automate reminders, but they think their patients would prefer to get a phone call from their office staff. Or, they’d like to outsource appointment reminders but are afraid it will cost…

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HIPAA Compliance: Oops! Are You Out of Date?

HIPAA Compliance: Are you out of date?

If you own a healthcare practice, you probably know that HIPAA compliance is mandatory. What you may not know is that the Federal Government has expanded the reach of HIPAA by enlisting State Attorney Generals and that an increasing number of practices are suffering from data breaches. A HIPAA violation not only forces them to…

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Choosing the Right Appointment Reminder System

choosing an appointment reminder system

It’s no secret that a good appointment reminder system can improve patient outcomes and increase revenue for your practice. One study shows that it can increase compliance by up to 40%. Not do reminders count towards MIPS requirements, but most patients have come to rely on them. So how do you choose the right appointment…

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Cyber Insurance: Does Your Practice Need It?

Does your medical practice need cyber insurance?

What is cyber insurance? As a healthcare provider, the welfare of your patients is your utmost priority. Unfortunately, ePHI (electronic protected health information) is increasingly stolen by hackers. With it, they buy medical equipment and drugs to resell. Plus, they create falsified claims to defraud insurance companies. According to the U.S. Department of Health and…

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