From parent company Alphabet, Google Calendar is an exciting and efficient tool, perfect for individuals, teams, and families. Need to schedule a meeting? Use Google Calendar. Want to organize a conference or birthday party? Use Google Calendar. Always forgetting the next item on your to-do list? Use Google Calendar. When the going gets tough, Google…
While Reminder Services, Inc. cannot provide legal advice, we feel it is important to notify you of any state laws for automated calls that may affect you. Many of you have heard about the federal Telephone Consumer Protection Act (TCPA) and how it affects automated appointment reminders, but did you know there are state laws…
Productivity, or the lack of it, affects us all. Have you ever finished work not feeling productive? Well, how many times did you check your email that day? Sure, it only takes a minute, but if you’re like many people who can’t help but peek at it all day long, these minutes add up and…
How many times have you thought, “Thank God, it’s Friday!” only to realize that you still have a mountain of tasks ahead of you? How many times have all those administrative tasks spoiled your weekend? As an office manager, your job does not end when the doctor leaves the clinic. You continue to supervise operations,…
Text Reminders for Appointments No matter what kind of appointment-based business you run, no-shows are a problem. In fact, according to some studies, a whopping 18% of medical appointments are missed. For people who aren’t in the medical field, this is probably a surprise. After all, most of us make our appointments, at least, most…
Memory Loss: How to Improve Your Memory The difference between forgetfulness versus a sign of memory decline. Plus, how to improve your memory. Understanding the Issue A new study released in November of 2021 found it’s best to mix it up when it comes to stimulating activities that stimulate the brain. The recent study at Simon…
This TCPA information is not to be used as a substitute for legal counsel. TCPA NEWS: Although Reminder Services, Inc. cannot provide legal advice, we find it important to inform our customers of any changes in the law that may affect their business. In an April 1, 2021 ruling, the Supreme Court made some changes…
Sending appointment reminders drives up attendance rates and reduces no-shows. Why? Because missed appointments are often the result of simple forgetfulness. But if you want to see the most impact from your reminder texts, calls, and emails, you need to be sending the right kind of message. Our experts at ReminderCall have been working in…
Understanding Patient Appointment Confirmations “Why aren’t we getting more patient appointment confirmations? We’re sending reminders every day!” This is a question we get often, and the answers are as varied as the patients themselves. A patient that is in pain, for example, may hit “confirm” to lock in an appointment that may reduce their pain….
Let’s face it; text messages have become the preferred communication method for many. So it’s not surprising that an increasing number of clinics are texting patients. But, healthcare providers must follow HIPAA rules when transmitting protected health information (PHI). And they can, as long as they follow the HIPAA Security and Privacy Rules. Here’s how…