Did you know that most states are currently passing direct primary care state laws? On April 16, 2015, President Obama signed H.R. 2, The Medicare Access and CHIP Reauthorization Act. This act opened direct primary care to Medicare patients. Since then, direct primary care state laws have quietly appeared in 25 states. Direct primary care…
Lately, we keep hearing that stress wreaks havoc in our lives. Physically, stress hinders the immune system, causes high blood pressure and heart disease. Mentally, it’s linked to chronic fatigue, depression, and even memory loss. But, did you know that sometimes how we react to stress can be more harmful than what caused the stress?…
The Controlling the Assault of Non-Solicited Pornography And Marketing law, known as CAN-SPAM, sets rules for commercial emails. Any business using email to communicate with customers needs to understand the CAN-SPAM Act. While it seems pretty straightforward, some aspects are a bit confusing. To help you avoid penalties, we’ve created a CAN-SPAM FAQ that answers…
Tabloids make money by publishing juicy celebrity health gossip. Ever wonder where they get the information? Many times, it comes from medical professionals snooping where they shouldn’t. Patient-protected healthcare information (PHI) is protected by the Health Insurance Portability and Accountability Act (HIPAA). But even though medical staff can go to prison for disclosing medical information,…
Is There An Ideal Work Environment? There are many tests to help you figure out what line of work is best suited for your personality. But once you’re on the job for a while, you realize that other things impact how you feel about your work. In fact, someone else’s dream company might turn out…
So your hard work has finally paid off, and you’ve been promoted from front office personnel to the role of medical practice manager. Congratulations! But how exactly is your job going to change? What does your boss expect? How will your coworkers react? These are very natural questions, especially if your promotion was sudden or…
Why Take a Manager Quiz? “Self-reverence, self-knowledge, self-control. These three alone lead one to sovereign power”. –Alfred Lord Tennyson Ask most employees what they think about their managers and they’ll roll their eyes or start muttering bad words. In fact, according to a study by DDI, a shocking one in three employees doesn’t think their…
If you’re scheduling patients, you have a tough job. On the one hand, your boss wants you to fill the schedule. On the other hand, patients don’t want to wait long. Add an emergency walk-in patient to the mix and the practice gets behind. Everyone is unhappy and stressed. Finding a solution can be difficult,…
The Procedure Heard Around the World In April 2013, Dr. Tiffany Ingham, an anesthesiologist, was accidentally recorded as she worked on a sedated patient during a routine colonoscopy. In the recording, Dr. Ingham insults the patient, making fun of his personality, his education, his appearance… and his body. In the end, she decides to add a…
Why Do we Even Need HIPAA? In the healthcare industry, it seems that nothing is more confusing than the HIPAA Privacy Rule. Before HIPAA, healthcare providers had to provide patient privacy or face penalties from their respective licensing boards. Patient privacy was not really defined. The penalties ranged anywhere from receiving a warning letter to…