Appointment Reminders

No-Shows: 10 Ways You’re Telling Patients They’re Okay

No-Shows: 10 Ways You're Telling Patients They're Okay

Of all the problems healthcare professionals face, patient no-shows can be the trickiest. Patient absenteeism is persistent and costly. No-shows affect productivity and disrupt operations. They create extra work, costing time and money. The end result is that absent patients don’t get the care they need. When it comes to scheduling, you probably already follow…

Read More

The FTC’s Telemarketing Sales Rule (TSR) and Prerecorded Calls

Federal Trade Commission

The Federal Trade Commission (FTC) Telemarketing Sales Rule (TSR) regulates prerecorded calls. It requires getting consent from recipients before sending telemarketing messages. How can you tell if your message is marketing and needs prior consent? If it can result in a sale, lease or rent of goods or services it requires prior consent. The TSR…

Read More

26 FREE Appointment Reminder Templates [EBOOK]

Patient Appointment Reminder Templates

For many small businesses, getting people to their appointments on time seems impossible. But, with the right strategy in place, the task gets much easier. Here are some best practices plus some appointment reminder templates to get you started: Who are Your Customers? Today’s choices give you the opportunity to customize your appointment reminders like…

Read More

Automated Call Laws: Find Out Which Laws Apply to You!

Automated Call Laws

At, we strive to help our customers follow all automated call laws. These apply to text messages too. appointment reminders are generally permitted by federal and state laws. But, if you are sending other information, there are several other laws to consider. Plus, if you are a healthcare provider, HIPAA kicks in. It…

Read More

Appointment Reminders: How to Use Them to Stamp Out No Shows

Appointment Reminders

Let’s face it, no shows affect our bottom line. Even if we reschedule, we are losing money. We have to pay employees, utilities, rent… and get no compensation for that block of time. Appointment reminders increase attendance and decrease no-shows. And, you can get even better results by using the right appointment reminders for your…

Read More

Why Patient Reminder Text Messages Are Becoming So Popular

Patient Reminder Text Messages

It’s no exaggeration to say that smartphones have affected our lives. The way we communicate has changed. According to Gallup, more than two-thirds of 18- to 29-year-olds say they send and receive text messages ‘a lot’. Americans aged between 30 and 49 are texting quite a bit too. Many industries are noticing the trend. In…

Read More

CAN-SPAM FAQ: 8 Answers to Most Common Questions


The Controlling the Assault of Non-Solicited Pornography And Marketing law, known as CAN-SPAM, sets rules for commercial emails. Any business using email to communicate with customers needs to understand the CAN-SPAM Act. While it seems pretty straightforward, some aspects are a bit confusing. To help you avoid penalties, we’ve created a CAN-SPAM FAQ that answers…

Read More

How to Send Appointment Reminders from Google Calendar

appointment reminders from Google Calendar

While sources vary, most research today shows that roughly 76% of smartphone users like to be reminded of their appointments. So many of you—wanting to create a better experience for your customers—have been asking us if there’s a way to send text message appointment reminders from Google Calendar. And now, the answer is yes. If…

Read More

Simple Ways to Get More Patient Reviews

more patient reviews

With more and more patients turning to the internet before making healthcare decisions, patient reviews can be a powerful marketing tool. They’re an inexpensive way to grow your practice. The trouble is, satisfied patients don’t always think to write testimonials. Plus, asking for reviews isn’t always ethical. Sometime’s it’s against the law. For example, watch…

Read More

Copyright Reminder Services Inc. - 2017