Appointment Cancellation Policy: Tips + Sample

An Appointment Cancellation Policy that Reduces No-Shows Along with appointment reminders, a good appointment cancellation policy reduces no-shows. If you don’t have an effective cancellation policy in place, your practice will see a higher no-show rate, a higher cancellation rate, and non-productive gaps in your schedule. A customer told us that appointment reminders were helping,…

What you, yes YOU, Need to Know About the Canadian Anti-Spam Legislation

The Canadian Anti-Spam Legislation (CASL) went into effect on July 1, 2014 and applies to any business that uses commercial electronic messages, whether they are based in Canada, in the U.S., or any country outside of Canada. What does the Canadian Anti-Spam Legislation actually say? The law requires: 1. Consent. Unless you have an existing…